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Returns

Final Sale and Clearance:

- All Sale items are Final. We will not accept returns on these items.

The term "final sale" means an item can not be returned or exchanged.

***ALL INTERNATIONAL ORDERS ARE FINAL.***

Defects or Damaged Items:

- Please inspect your order immediately! Please be sure to inspect your items within 3 days of receiving your delivery for any defects. All defects and issues must be notified via email within the 3 day period.Must include order number and images of the issue. 

Any damaged items found after the 3 day window will be assessed a restocking fee to be returned. We cannot make exceptions once the item has been washed or worn or any removal of tags.

Returns:

-Returns must be in original, unused, unworn condition with no defects such as stains, pet hair, smells, or any sign of the items being worn or used. 

All returns should have the original packing slip included in the package. 

Please allow up to 5-7 business days to process your return once we receive it. 

Returns must be received within 14 days from receiving your order to receive your full refund. All returns received after that ( up to 21 days online only) will receive online credit. No returns or exchanges will be accepted after the 21 days from date order was received.

-Shipping charges are non refundable. We are not responsible for returned shipping cost, lost or stolen packages.

Exchanges

Exchanges are only for the same item in different size. 

Any exchanges must be made within 20 days of the original purchase date. 

Please Note: the item you return must meet all of the guidelines on our return policy. Please contact our customer service account at . Please provide the order# for faster service and add Exchange in the subject line. 

Feel free to ship your orders back with the carrier of your choice- shipping with tracking info is recommended. 

Please send your returns to :

Wild Tribe Threads Returns

P.O Box 1245

Rockdale, Texas 76567

 

Note: Please beware that various computer/mobile devices have different color displays. Items with slight variances will not be considered defective. 

Policy Updated and Effective: 8/12/2018